Case study

Incommunities – Retained Governance Advisor

Incommunities owns and manages around 21,300 rented and 1,000 leasehold properties in West Yorkshire.


The provision of governance advisory services for a 36-month period. We have worked with Incommunities from 2017.

What we did

DTP provided technical support to the Group Chair and Chief Executive in relation to a review of corporate governance starting in April 2017. DTP also supported Incommunities in undertaking annual individual board member appraisals and the review of collective effectiveness in accordance with a structured process consisting of board observation, recording extent and quality of board member contributions, collating information and providing quality detailed feedback and reporting confidential feedback to the Group Chair.

DTP provided briefings and guidance to the to support training and development and led non-executive director recruitment processes and succession planning. We supported the Governance Team and ensured that all members were sighted on the latest legal and regulatory requirements.

What we achieved

The review of governance resulted in a significant change to the governance structure, moving to a smaller, coterminous board for the registered providers in the Group and a refreshed committee structure. DTP also supported Incommunities in three years of appraisals and the delivery of the resulting training and development plans and in the recruitment of six new members to the board and committees.

Angela Lomax has provided Incommunities with excellent support on our Governance Review and ongoing advice in this area for the past three years. I can highly recommend DTP as experts in this field.

< Back to list